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Refund policy

Return & Refund Policy

Thank you for shopping at Méeve Youthful. Due to the nature of our skincare and personal care products, we maintain a strict hygiene policy.

Return Eligibility Please note that we do not accept returns, refunds, or exchanges for change of mind. Returns and refunds are only eligible for items that are defective, damaged during transit, or incorrect.

Strict Conditions for Claims To be eligible for a claim (damaged or incorrect items only), the following conditions must be met:

  • Seal Must Be Intact: Items must be strictly unused, unopened, and in their original sealed packaging.

  • No Tampering: Any product with a broken safety seal or signs of usage will be automatically disqualified from any refund or replacement.

  • Timeframe: The request must be made within 3 days of receiving your order to comply with our store's return window.

Non-Returnable Items The following items cannot be returned:

  • Skincare or beauty products that have been opened, used, or had the safety seal tampered with.

  • Sale items, promotional bundles, and gift cards.

Damages and Issues Please inspect your order immediately upon delivery. If the item is defective, damaged, or you received the wrong item, please contact us within 48-72 hours at meevekbeauty@gmail.com with supporting photos or videos of the issue.

Refunds Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be automatically processed back to your original payment method. Please note that it may take some time for your bank or credit card company to process the refund.